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The Democratization of Data Science and AI: When Anyone Can Advance a Field

“The democratization of data science” or the “democratization of AI” have long been popular buzz phrases. “Citizen data scientists” poke through open-source datasets finding valuable insights and sharing them with the world out of an individual sense of curiosity. And although this absolutely does happen, the reality is most of the time these democratized advances have not […]

What to Look for When Hiring a Data Analyst

Data analysts are specialists in statistics, mathematics, and computer science, enabling them to serve in a variety of departments, including operations analysis, financial analysis, and marketing analysis. A data analyst interprets data to influence business strategy, permitting firms to make data-driven pricing, scheduling, and other operational choices. Why Hire a Data Analyst? As declining margins, increased commoditization, […]

Why Leveraging Unstructured Data and AI Will Be Key to Customer Success in 2023

Analysts like IDC and Deloitte estimate that up to 80% of the world’s data is unstructured text data, which makes getting valuable insights out of this type of data a huge challenge. Worse, customers can’t easily find the right answers to address their product and service-related questions that are hidden in large amounts of support documents. As a result, employees […]