The year 2021 was out of the ordinary as global businesses struggled to keep afloat amid the pandemic. This unusual situation accelerated digitization in businesses, which led to a surge in “digital data.” This year witnessed a record number of hires of data scientist and data analyst positions as businesses realized that data-driven market intelligence […]
Mastering the Complexity of Human Language: What Role Does NLP Play?
Artificial intelligence (AI) capabilities have led to groundbreaking advancements in various sectors, including banking, communications, and retail. As AI’s capabilities continue to expand, more companies are taking notice: According to a recent report by IDC, the retail industry is predicted to surpass banks when it comes to investing in AI technology. However, AI systems have yet to […]
The Fundamentals of Natural Language Processing and Natural Language Generation
Natural Language Processing (NLP) is the process of producing meaningful phrases and sentences in the form of natural language. Natural Language Processing precludes Natural Language Understanding (NLU) and Natural Language Generation (NLG). NLU takes the data input and maps it into natural language. NLG conducts information extraction and retrieval, sentiment analysis, and more. In Natural […]
Property Graphs vs. Knowledge Graphs
One of the greatest strengths of graph databases is their ability to treat “relationships” between the data as being as important as the data itself. They show a visual image of a graph in response to queries. Graph databases are designed to hold data without restricting it to a fixed, predetermined model. As a consequence, […]
2022 and the Emergence of the Natural Language-Enabled Enterprise
The vast amounts of unstructured text is leaving knowledge workers struggling to comb through the sheer volume of information available. This has created a need for humans and artificial intelligence (AI) to work side by side to create a true natural language-enabled enterprise, which allows the organization to deliver business outcomes with an effectiveness that far surpasses […]
Beyond VoC: How Data-Driven Companies Are Using Text Analytics and NLP
When we talk about applications for natural language processing (NLP), the use cases that generally come up focus on Voice of the Customer (VoC) and Customer Experience Management (CEM). And fair enough: Plenty of the activity around and investment in NLP has been in this space. The NLP-powered customer experience platform Medallia was just purchased by […]
Business Intelligence and Analytics Trends in 2022
The industry giants – Microsoft, Google, IBM, Amazon, and Oracle – are still leading in the global analytics market shares. Microsoft, Amazon, and Oracle are additionally outperforming the market for all other vendors. However, it’s interesting to note that the battle among the top analytics vendors is not over “sophisticated algorithms,” but over Data Quality. […]
3 Ways Companies Can Start Implementing AI
In response to the pandemic, digital transformation has accelerated across all industries. As organizations settle into a “new normal,” they must consider where to focus their continued transformation efforts. Global spending on artificial intelligence reached $50.1 billion in 2020 and is expected to more than double by 2024. More than two-thirds of workers in a recent survey said […]
The Evolution of Natural Language Processing: 2021-2022
Last year, I wrote about my top four predictions for natural language processing (NLP) in 2021. As we approach 2022, a lot has happened in the world of artificial intelligence (AI) and machine learning, and NLP is behind a lot of that momentum. Growth has continued steadily, with 90% of tech leaders indicating that their NLP budgets have increased […]
Machine Learning for Organizations: Where Is It Now?
Machine learning (ML), a branch of artificial intelligence (AI), was sometimes referred to as “cognitive computing” in the past, and certain academic circles still today. Machine learning applications have been used for decades to automate complex human tasks that require analytic thinking, but recently the technology has expanded to encompass more business functions. Advanced ML […]